We are committed to protecting your personal information and being transparent about what information we hold about you.
Using personal information allows us to develop a better understanding of our patrons and in turn to provide you with relevant and timely information about the work that we do – both on and off stage.
The purpose of this policy is to give you a clear explanation about how we (and oursubsidiaries) collect and use the information we collect from you directly and from third parties.
We use your information in accordance with all applicable laws concerning the protection ofpersonal information. This policy explains:
If you have any queries about this policy, please contact firstname.lastname@example.org
Please note that where we pass your personal information to third parties we deal with when providing services to you such as promoters, venues, ticketing agencies and event partners (“third parties”) such third parties will themselves be responsible for processing your personal information in accordance with their own privacy policies as data controllers. We are not responsible for how they process your personal information where they are acting as a data controller in relation to your personal information. You will need to contact them directly in order to exercise your rights in relation to your personal information.
Who we are?
TEG Live Europe Limited and its subsidiary Imagine This (Live) Limited is an event promoter and/or venue operator. We are registered as a company in England and Wales under registration number 08423282.
We collect various types of information and in a number of ways, as follows:
Our services are neither directed nor intended for use by minors under the age of 16. We do not knowingly collect personal information of minors. If we learn that it has done so, we will delete such information. Do not access or use our services if you are under the age of 16 unless you have the consent of your parent or guardian.
We will combine any personal data about you that we receive from you and from third parties. Also, from time-to-time, we collect personal information about individuals who are not customers. This is usually where we collect the name and business contact details of a person who is the contact in a government agency or company with whom we deal. Our policy is to only use personal information collected from non-customers for the main business purpose for which it was collected.
How we collect, hold use, and disclose your Personal Information
Generally, we only use personal information for the primary purpose for which we have collected it, or for another closely related secondary purpose. In addition, we may use your personal information for other purposes including:
Maintaining your personal information
Security of your personal information
International transfers of your personal data
Reasons we can collect and use your personal information
How long your personal information will be kept?
If you would like to exercise any of those rights, please:
If you would like to unsubscribe from any marketing emails you can also click on the ‘unsubscribe’ button at the bottom of the marketing email. It may take up to 4 working days for this to take place.
Complaints and how to contact our Privacy Officer
We hope that we or our Privacy Officer can resolve any query or concern you raise about our use of your information. Our Privacy Officer can be contacted by:
The General Data Protection Regulation also gives you right to lodge a complaint with the Information Commissioner in the UK who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to this policy
From time to time we may change our privacy practices. We will notify you of any changes to this Policy as required by law. We will also post an updated copy on our website. It will have a different date from the one set out below. Please check our site periodically for updates.
TEG Live Europe LimitedLast Updated – July 2022